Terms of service
Last updated: September 25, 2026
OVERVIEW
Welcome to Resoles. Throughout these Terms of Service, the terms “we,” “us,” “our,” and “Resoles” refer to Resoles.
Resoles operates this online store and website, including its content, products, features, tools, and related services, to provide customers with a convenient online shopping experience. Our store is powered by Shopify, which provides the technology platform used to operate our online store.
These Terms of Service, together with any policies referenced on our website, explain the terms and conditions that apply when you access or use our website and services.
Please read these Terms carefully before using our website or placing an order. By accessing, browsing, or using our website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms, please do not use our website or services.
SECTION 1 — WEBSITE ACCESS AND ACCOUNTS
By using our website, you confirm that you are at least the age of majority applicable in your place of residence.
When placing an order or using certain features of our website, you may be asked to provide information such as your name, email address, billing information, payment information, and shipping address.
You agree that the information you provide is accurate, current, and complete.
If you create an account with Resoles, you are responsible for keeping your account credentials secure and for activities carried out through your account.
SECTION 2 — OUR PRODUCTS
Resoles offers refrigerator water filters and related replacement filtration products for household use.
We make reasonable efforts to provide accurate product descriptions, specifications, images, dimensions, compatibility information, and other relevant product details.
Product images may appear slightly different depending on your device, screen settings, lighting, or other factors.
Product availability, descriptions, specifications, prices, and other information may change from time to time.
Where a product is described as compatible with a particular refrigerator brand or model, such information is provided to help customers identify a potentially suitable replacement product.
Unless expressly stated otherwise, Resoles is not affiliated with, sponsored by, or endorsed by the original refrigerator manufacturer or brand owner.
Customers are responsible for reviewing the product description, specifications, model information, and compatibility details before placing an order.
SECTION 3 — ORDERS
When you submit an order through our website, you are requesting to purchase the products selected during checkout.
Resoles reserves the right to accept, decline, cancel, or limit an order where permitted by applicable law.
An order is considered accepted when payment has been successfully processed and an order confirmation has been issued.
Please carefully review your order information before completing checkout.
If you need to change or cancel an order, please contact us as soon as possible. We cannot guarantee that changes or cancellations can be made after an order has been processed or shipped.
If we need to cancel an order or make a significant change to an order, we will make reasonable efforts to notify you using the contact information provided with the order.
All returns and refunds are subject to our applicable Refund and Return Policy.
SECTION 4 — PRICES AND PAYMENT
Product prices, discounts, promotions, and other pricing information may change from time to time.
The applicable product price is generally the price displayed at the time the order is placed.
Any applicable taxes or other charges will be shown during checkout where required.
You agree to provide accurate and complete billing and payment information when placing an order.
You also confirm that you are authorized to use the payment method provided for your purchase.
SECTION 5 — SHIPPING AND DELIVERY
We aim to process orders within the processing timeframe stated on our website.
Our standard processing time is generally 1–3 business days.
Our standard shipping timeframe is generally 7–12 business days, unless otherwise stated on the applicable product page or during checkout.
Free shipping is offered on eligible orders as stated on our website.
Delivery times are estimates and may vary due to factors such as carrier delays, weather, holidays, operational conditions, or circumstances outside our reasonable control.
For additional information, please review our Shipping Policy.
SECTION 6 — RETURNS AND REFUNDS
Our returns and refunds are handled according to our Refund and Return Policy.
Eligible products may generally be returned within 30 days of delivery, subject to the conditions stated in our Refund and Return Policy.
To qualify for a return, products generally must be unused, unworn where applicable, in their original packaging, and in their original condition.
Eligible return shipping is provided at no additional cost according to our return policy.
Damaged, defective, or incorrect items should be reported within 48 hours of delivery, together with appropriate photo evidence.
Approved refunds are generally processed within 10 business days to the original payment method where possible.
Please review our Refund and Return Policy for complete details before initiating a return.
SECTION 7 — INTELLECTUAL PROPERTY
The content and materials available through the Resoles website, including text, graphics, logos, page layouts, images, designs, and other materials created or provided by Resoles, may be protected by applicable intellectual property laws.
You may use our website for personal and lawful shopping purposes.
You may not copy, reproduce, modify, distribute, republish, publicly display, or otherwise use Resoles-owned content without appropriate authorization.
Third-party product names, trademarks, logos, and brand names remain the property of their respective owners.
SECTION 8 — THIRD-PARTY SERVICES AND TOOLS
Our website may use or provide access to third-party services and tools that help us operate our store and provide services to customers.
Third-party services may be subject to their own terms, conditions, and privacy policies.
Resoles does not control all third-party services and cannot guarantee their availability, performance, or accuracy.
Your use of third-party services may be subject to the terms established by the applicable third-party provider.
SECTION 9 — THIRD-PARTY LINKS
Our website may contain links to websites, services, or platforms operated by third parties.
These third-party websites operate independently from Resoles.
Resoles is not responsible for the content, availability, security, privacy practices, or policies of third-party websites that we do not control.
If you choose to access a third-party website through a link on our website, you do so at your own discretion.
SECTION 10 — RELATIONSHIP WITH SHOPIFY
Resoles uses Shopify as the technology platform that powers our online store.
Shopify provides the infrastructure and technology that allows us to display products, operate our website, process transactions, and provide online shopping functionality.
Purchases made through our website are transactions between the customer and Resoles.
Shopify is not the seller of the products offered by Resoles and is not responsible for the products, pricing, shipping, returns, or other terms of transactions between Resoles and its customers.
SECTION 11 — PRIVACY POLICY
Personal information collected through our website is handled in accordance with our Privacy Policy.
By using our website, you acknowledge that certain information may be collected, used, and processed as described in our Privacy Policy.
SECTION 12 — CUSTOMER REVIEWS AND FEEDBACK
If you submit a review, comment, suggestion, feedback, photograph, or other content to Resoles, you represent that you have the right to submit that content and that it does not violate applicable laws or the rights of another person or business.
Where permitted by applicable law, you grant Resoles a non-exclusive right to use, reproduce, display, and distribute submitted content in connection with our business and services.
We may remove content that we reasonably believe is unlawful, fraudulent, misleading, abusive, offensive, or otherwise inappropriate or in violation of these Terms.
SECTION 13 — ERRORS AND INACCURACIES
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, availability, specifications, shipping information, or other content.
Resoles reserves the right to correct errors, update information, or cancel orders where information is materially inaccurate, subject to applicable law.
SECTION 14 — PROHIBITED USES
You may use our website and services only for lawful purposes.
You may not use our website or services:
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For any unlawful or fraudulent purpose.
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To violate applicable laws or regulations.
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To infringe intellectual property or other rights.
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To provide false or misleading information.
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To impersonate another person or business.
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To distribute spam, malware, viruses, or malicious code.
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To interfere with or attempt to bypass website security features.
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To collect personal information from other users without authorization.
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To interfere with the operation or security of our website.
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To engage in activity that could harm Resoles, our customers, Shopify, or other users.
We reserve the right to restrict or terminate access to our website where permitted by applicable law if these Terms are violated.
SECTION 15 — TERMINATION
Where permitted by applicable law, Resoles may restrict or terminate access to our website or services if a user violates these Terms or engages in conduct that may negatively affect our website, business, customers, or other users.
Any provisions that are intended by their nature to continue after termination will remain in effect.
SECTION 16 — DISCLAIMER OF WARRANTIES
Our website and its content are provided for general informational and shopping purposes.
To the extent permitted by applicable law, Resoles does not guarantee that the website or services will always be uninterrupted, completely error-free, secure, or free from inaccuracies.
Customers should carefully review product descriptions, specifications, dimensions, compatibility information, and other applicable details before purchasing a product.
Nothing in these Terms is intended to exclude or limit consumer rights or protections that cannot legally be excluded or limited under applicable law.
SECTION 17 — LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Resoles and its service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website, services, or products purchased through our website, except where such limitation is prohibited by law.
Nothing in these Terms limits any liability that cannot legally be limited or excluded under applicable law.
SECTION 18 — INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless Resoles and its applicable affiliates, partners, officers, employees, agents, contractors, licensors, and service providers from claims, losses, damages, liabilities, or expenses arising from your violation of these Terms, violation of applicable law, or misuse of our website or services.
SECTION 19 — SEVERABILITY
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue in effect.
SECTION 20 — WAIVER AND ENTIRE AGREEMENT
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.
These Terms of Service, together with our Privacy Policy and other policies referenced on our website, constitute the agreement between you and Resoles regarding your use of our website and services, subject to applicable law.
SECTION 21 — ASSIGNMENT
You may not transfer or assign your rights or obligations under these Terms without our prior written consent, except where permitted by applicable law.
Resoles may assign or transfer these Terms as part of a business transaction, reorganization, sale of assets, or other lawful business purpose.
SECTION 22 — GOVERNING LAW
These Terms are governed by the applicable laws of the State of Alabama and applicable federal laws of the United States, except where applicable consumer protection laws require otherwise.
Any dispute arising from these Terms or your use of our website will be handled in a court of competent jurisdiction, subject to applicable law.
SECTION 23 — HEADINGS
The headings used in these Terms are provided for convenience only and do not affect the meaning or interpretation of any provision.
SECTION 24 — CHANGES TO THESE TERMS
You can review the current version of these Terms of Service at any time on this page.
Resoles reserves the right to update, modify, or replace these Terms by publishing a revised version on our website.
When appropriate, we will update the “Last updated” date when material changes are made.
Your continued use of our website after revised Terms are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.
SECTION 25 — CONTACT INFORMATION
If you have questions about these Terms of Service, please contact Resoles using the information below.
Resoles
Phone: 848-207-9276
Email: help@resoles.store
Address: 301 Blair Rd # 101, Albertville, Alabama 35950, United States
Website: resoles.store